Engagement

Loyalty

Build and manage customer loyalty programs with points, tiers, and rewards.

Coming Soon
Loyalty ProgramComing Soon

Overview

The Loyalty app lets you create and manage customer loyalty programs directly within Adverfly. Design point systems, membership tiers, and reward structures to increase customer retention and lifetime value.

Key Features

  • Points System: Award points for purchases, referrals, reviews, and custom actions
  • Tiered Membership: Create membership tiers (Bronze, Silver, Gold, Platinum) with escalating benefits
  • Reward Catalog: Define rewards that customers can redeem with their points
  • Loyalty Analytics: Track enrollment rates, point usage, tier distribution, and program ROI
  • Integration with LTV: Correlate loyalty membership with customer lifetime value

How It Works

The loyalty program integrates with your Adverfly pixel to automatically track qualifying actions (purchases, referrals). Points are awarded based on your configured rules, and customers can advance through tiers based on cumulative activity.

Use Cases

  • Retention: Increase repeat purchase rates with a compelling loyalty program
  • Customer Value: Incentivize high-value behaviors like referrals and reviews
  • Competitive Advantage: Differentiate with a rewards program that keeps customers coming back
  • Data Enrichment: Use loyalty data to enrich customer profiles and improve segmentation

Getting Started

  1. Open Loyalty from the sidebar
  2. Configure your points structure and earning rules
  3. Define membership tiers and their benefits
  4. Create a reward catalog
  5. Launch your loyalty program